Privacy policy.
Last updated: June 4, 2026
thenursenotes (“thenursenotes,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, sell, share, retain, and protect information when you visit www.thenursenotes.com, purchase our digital nursing study guides, contact support, or interact with our website, emails, advertising, or services.
By using our website or purchasing our products, you agree to this Privacy Policy.
1. Information we collect
We may collect the following information:
- Name
- Email address
- Phone number
- Billing and address details, including postal code, city, state/province, and country
- Order details, order ID, purchase status, payment status, product access status, and download-link activity
- Information used to create personalized watermarks on purchased PDFs, including name, email, phone, postal code, and order ID
- Customer support messages sent to support@thenursenotes.com
- Marketing preferences and email subscription preferences
- Device, browser, IP address, approximate location, referral source, website activity, pages viewed, checkout activity, and similar analytics data
- Advertising identifiers, cookie IDs, pixel IDs, retargeting audiences, and similar online tracking data when advertising or analytics tools are used
We do not store full credit card numbers. Payments are processed by Stripe.
2. How we use information
We may use collected information to:
- Process purchases and payments
- Create order IDs
- Generate personalized watermarked PDFs
- Send receipts, order confirmations, and download links
- Verify customer identity for download-link requests
- Provide customer support
- Prevent fraud, abuse, unauthorized sharing, chargebacks, and misuse of digital products
- Improve the website, checkout flow, products, and customer experience
- Send product updates, study-note announcements, offers, and marketing messages
- Run analytics, advertising, retargeting, remarketing, and audience measurement
- Build custom audiences, retargeting audiences, lookalike audiences, or similar advertising audiences
- Promote thenursenotes or other businesses, products, brands, websites, or services that we own, operate, partner with, or may operate in the future
- Comply with legal, tax, accounting, security, and business obligations
3. Selling, sharing, and commercial reuse of information
We may use, disclose, share, make available, transfer, license, or otherwise commercially reuse customer information, including indirectly, for marketing, advertising, analytics, audience creation, retargeting, remarketing, customer matching, lookalike audiences, and promotion of our current or future businesses.
We do not necessarily sell your personal information for direct cash payment. However, some privacy laws define “sale,” “sharing,” or similar terms broadly. For example, disclosing personal information, identifiers, internet activity, or customer-list data to advertising platforms, analytics providers, marketing partners, or other businesses for cross-context behavioral advertising, retargeting, or commercial benefit may be considered a “sale” or “sharing” of personal information under certain laws.
The categories of information that may be sold, shared, or commercially reused may include:
- Identifiers such as name, email address, phone number, postal code, and online identifiers
- Commercial information such as purchase history, order status, and product interest
- Internet or network activity such as website visits, checkout activity, referral source, and interaction with ads or emails
- Inferences or audience segments created from purchase behavior or website activity
We may use this information for thenursenotes and for other businesses, products, services, or brands we own, operate, partner with, or may operate in the future.
4. Cookies, pixels, analytics, and advertising
We may use cookies, tracking pixels, analytics tools, advertising tags, and similar technologies from platforms such as Google, Meta/Facebook, Instagram, TikTok, Stripe, Resend, Supabase, or other service providers.
These tools may help us:
- Understand website traffic
- Measure ad performance
- Retarget visitors
- Create advertising audiences
- Show relevant ads on other websites or platforms
- Improve checkout and product pages
You may be able to limit tracking through your browser settings, device settings, ad platform settings, or privacy tools. Some choices may not fully block all tracking or advertising.
5. Who we disclose information to
We may disclose information to:
- Stripe for payment processing
- Supabase for database and order management
- Resend for email delivery and support inbox functionality
- Hosting, infrastructure, and security providers
- Advertising and analytics platforms
- Customer support, business operations, tax, accounting, legal, and fraud-prevention providers
- Businesses, brands, websites, products, or services that we own, operate, partner with, or may operate in the future
- Government, law enforcement, regulators, courts, or other parties when required by law or necessary to protect our rights
6. Digital product watermarking
Purchased PDFs may be personalized with visible or embedded watermarks. Watermarks may include your name, email address, phone number, postal code, order ID, and thenursenotes branding.
This is done to protect our digital products, discourage unauthorized sharing, verify ownership, investigate misuse, and enforce our Terms and Conditions.
7. Email communications
We may email you about:
- Purchase receipts
- Order IDs
- Watermarked PDF download links
- Download-link expiration or replacement
- Customer support
- Product updates
- Study-note announcements
- Offers, promotions, or marketing messages
You can request to stop marketing emails by contacting support@thenursenotes.com. Transactional emails related to purchases, downloads, account access, legal notices, or support may still be sent.
8. Your privacy choices
Depending on where you live, you may have rights to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request a copy of certain information
- Opt out of certain marketing communications
- Opt out of certain sale, sharing, retargeting, or cross-context behavioral advertising uses where required by law
To make a privacy request, email:
support@thenursenotes.com
Use the subject line: “Privacy Request”
To opt out of sale, sharing, retargeting, or advertising reuse, email:
support@thenursenotes.com
Use the subject line: “Privacy Opt-Out”
We may need to verify your identity before completing a request. We may also retain information when required or permitted for legal, tax, accounting, fraud-prevention, security, dispute, refund, chargeback, or digital-product enforcement purposes.
9. Data retention
We keep information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, download access, customer support, fraud prevention, legal compliance, accounting, business records, analytics, marketing, and enforcement of our Terms and Conditions.
Watermarked PDFs and related order records may be retained for digital-product protection, support, and misuse prevention.
10. Security
We use reasonable administrative, technical, and organizational safeguards to protect information. However, no website, database, email system, payment system, or internet transmission is completely secure. You use the website at your own risk.
11. International users
Information may be processed, stored, or transferred in countries other than where you live, including the United States, Canada, or other locations where our service providers operate.
12. Children’s privacy
thenursenotes is intended for nursing students and adult users. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us at support@thenursenotes.com.
13. Third-party links and services
Our website may link to third-party services or use third-party tools. Their privacy practices are governed by their own policies, not this Privacy Policy.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of the website after changes means you accept the updated policy.
15. Contact
For privacy questions or requests, contact:
support@thenursenotes.com